ITC provides the communication infrastructure for the campus, including telephone and cable TV cables, telephone infrastructure, and various notification systems (including alarms). We install and maintain both the internal plant (inside buildings) and external plant (between buildings and locations). For a list of current prices, click here.

Telephones

If you would like to install, move, or remove a physical phone or phone number, please contact the Help Desk (575-835-5700 or help@mikeshiner.com) and submit a work order.

If you need help with your phone, check the guides below. If you cannot find a solution to the issue, please contact the Help Desk (575-835-5700 or help@mikeshiner.com) and submit a work order.

General help (PDF) (voice mail/transferring/dialing etc)

Avaya Phone Guides

Avaya 9608 Guide

Avaya 9650 Guide

Alarms

If you notice an alarm has been triggered in your building, please report the issue to Campus Police and ITC. If you wish to install an alarm in your building or obtain an alarm code for an existing alarm, please contact the Help Desk (575-835-5700 or help@mikeshiner.com) and submit a work order.